Welcome to Novva.One, a digital experience, design, strategy and growth agency and a division of Evvolabs. This Privacy Policy explains how we collect, use and safeguard your information when you interact with our website (the “Site”) and services. Novva.One was previously known as EvvoEdge.
By using our Site, you consent to the practices described below.
1. Information we collect
We collect personal information that you voluntarily provide, such as your name, email address, company details, budget range and project information when you use our contact form or email us.
Non-personal technical data, such as browser type, device information and IP address, may be processed automatically by our hosting provider and the services listed below to deliver and secure the Site.
2. How we use your information
We use the information you provide to respond to your enquiry, communicate with you about potential or ongoing projects, and improve our services. We may use aggregated, non-identifying data to improve the Site and support internal business operations.
3. Service providers
We use a small number of trusted providers to operate the Site:
- Form processing — messages sent through our contact form are delivered to us by a third-party form service (Formspree), which processes the information on our behalf.
- Web fonts — our typefaces are served by Google Fonts, which receives your IP address when the fonts load.
- Hosting — our hosting provider processes standard server logs to deliver and protect the Site.
4. Data protection & security
We use appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Sharing of information
We do not sell, rent or trade your personal information. Information is shared only with service providers or partners who help us operate the Site or deliver our services, and who are bound by confidentiality obligations.
6. Cookies
The Site does not currently use analytics or advertising cookies. If we introduce them, we will update this policy and ask for your consent where required.
7. Your rights & choices
You have the right to access, update or delete your personal data, and to withdraw consent for communication. To exercise these rights, email us at hello@novva.one.
8. Third-party links
Our Site may contain links to third-party websites. We are not responsible for their content, privacy policies or practices, and we encourage you to review the policies of any external sites you visit.
9. Data retention
We retain your information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve disputes.
10. Updates to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@novva.one.